Questions
FAQ
How do I book as a new guest?
- Fill out the pre-visit form first. This is required before booking, so I know your hair history, routine and goals before we ever meet.
- Book your Prep Session. (Unicorns can book a First Blonding Session instead.)
- I'll review your request. I look over every new booking and form before confirming, and if something doesn't match up, I'll reach out.
- Watch your inbox. Once I confirm your booking, you'll receive a welcome email with everything you need to know before your visit.
Do I have to start with a Prep Session?
Most guests do, unless you're a unicorn: you already love your blonde, your hair is healthy, and you just want small adjustments. If you're struggling, have damage, or want more than what you have, Prep is where we start.
Can I book Prep and blonding on the same day?
No. Prep shows us how your hair responds, so we can plan your blonding visit the right way. We'll book your next visit together before you leave.
How soon can I book my blonding visit after Prep?
As soon as we find availability that fits the visit you need next. There's no downtime after a Prep Session, so your hair is ready whenever your calendar is. We'll book it together before you leave.
Will my hair look bad after a Prep?
Not at all! A detox just clears away buildup, so most guests leave with hair that looks lighter and brighter and feels softer and healthier. It's also a scalp detox, so your scalp feels clean and refreshed too. If your Prep includes a color remover, you'll see a soft, subtle shift of about 1–3 shades as old pigment lifts, never a harsh change.
How often will I need a detox?
Most guests need one 2–4 times a year, depending on their water, environment and home care. We'll find your number at Prep.
I have a water softener. Do I still need a detox?
Softeners and shower filters each do a different job, and neither one removes purple shampoo, product buildup, pool chlorine or everyday environment. We'll factor your setup into your plan at Prep.
Can't I just clarify at home?
Clarifying at home helps maintain between visits, but it's not the same as a professional detox. Think of it like brushing your teeth versus a dental cleaning.
Can my transformation be done in one session?
Sometimes! It depends on your hair's health and where you're starting. If we need a few visits, you'll know your plan, timeline and investment before we begin.
What days do you take appointments?
I'm behind the chair with blonding guests Tuesday through Thursday only. I'm closed Friday through Monday, so please join the waitlist for Tuesday, Wednesday or Thursday openings.